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SHIPPING POLICY

A Legal Disclaimer

At KuhaanLights, we are committed to providing a seamless shopping experience, including reliable and efficient shipping services. Please review our shipping policy for detailed information on our shipping procedures.

Shipping Methods and Carriers

KuhaanStudios partners with reputable third-party logistics providers to deliver your orders safely and on time. Our primary shipping carriers include [Carrier Names], ensuring wide coverage and reliable service.

Shipping Locations

We currently offer shipping to the following regions:

  • Domestic: All states within India

  • International: Selected countries (Please contact us for specific inquiries)

Shipping Costs

Domestic Orders:

  • We offer free shipping on all domestic orders within India.

International Orders:

  • Shipping charges for international orders will be calculated at checkout based on the destination, weight, and dimensions of the package.

Delivery Timeframes

Domestic Orders:

  • Standard Shipping: 5-7 business days

  • Express Shipping: 2-4 business days (Additional charges apply)

International Orders:

  • Standard International Shipping: 10-15 business days

  • Express International Shipping: 5-10 business days (Additional charges apply)

Please note that delivery times are estimates and may vary due to external factors such as customs clearance and carrier delays.

Order Processing

  • Orders are processed and shipped within 1-2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and estimated delivery date of your shipment.

Customs and Duties

International orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost. Please check with your local customs office for more information.

Shipping Issues

If you encounter any issues with your shipment, such as delays, lost packages, or damaged items, please contact our customer service team at support@KuhaanLights.com. We will work closely with our shipping partners to resolve any issues promptly.

Address Changes

Please ensure that your shipping address is accurate and complete at the time of order. Address changes cannot be made once the order has been dispatched.

Returns and Exchanges

For information on returns and exchanges, please refer to our Returns and Refunds Policy.

Contact Us

If you have any questions or need further assistance, please contact us at kuhaanstudios@gmail.com. Our customer service team is here to help.

Thank you for choosing KuhaanStudios for your lighting needs. We look forward to illuminating your spaces with our exquisite designs.

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